We ship constantly. This page is where the releases that change the way you work show up. When something big lands, it gets a card here. Everything else lives in the product.
QuickBooks Online integration, a new Credit Card Management page, ACH and eCheck support, Stripe as a backup processor, and an automated monthly batch-charge run. Invoice sending is now built into the admin portal. The biggest single change of the month.
Brand-new sidebar, topbar, and chrome across every non-reports page. Dedicated list pages for auto attendants, extensions, hunt groups, call centers, numbers, schedules, and integrations replace the old accordion mess. First meaningful visual uplift of the portal in years.
Click a past caller and see every previous conversation, each with a one-paragraph AI summary generated on our own GPUs. Reply by SMS inline from the popup. The Phase 2 vision for Callpop is now live.
Federal, religious, and custom office holidays live in one schedule. Attach once and it applies across every auto attendant, hunt group, and extension. No more customers hitting a business-hours greeting on a closed day.
Every user now gets a personalized daily digest. Missed calls, conversation highlights, and follow-up items the AI flagged. Quiet enough to read over coffee, specific enough to act on.
Webex org creation, IM and Presence activation, and the Textdock sidebar all provision from a single button. What used to be a twenty-minute support ticket is now a click.
Every desk phone is now manageable directly from the extension page. Device status, server settings, firmware, and config files. Without leaving the portal and without a support ticket.
Every text your team sent or received, next to every call. Unified timeline, filters, thread view, inline recording player. Reports is now the single surface for every conversation your business has.
Type what you want the greeting to say. The system generates audio in the right voice, previews it, and lets you publish without leaving the portal. Works for voicemail, auto attendants, and hunt-group announcements.
Active calls update the moment they happen. Server-sent events drive the live view with a polling fallback for older browsers. Unreturned calls and missed-call counters update in sub-second time.
Call us with a feature request on Monday. It is usually live by Friday. The engineers who build the platform answer the phone.